Yesterday one of my favorite sellers called me, very upset. She wasn't upset with me, or that her fantastic house hasn't sold after several months. It was something that had happened in her life, and because we have become friends, and because she feels she can talk to me - she unloaded.
It immediately reminded me of another day. It was a day when a dear 80-something lady, the mother-in-law of a dear friend of mine, buried her husband. This was a terribly sad day, and she certainly had reason to be upset.
Someone made a comment to my friend that seemed unkind, and she complained to her mother-in-law about it. This sweet lady put her hand on my friend's arm and said: "Don’t let unimportant people or unimportant things become important."
Think about - almost every time we get upset, isn't it is about "somebody" or "something" that is NOT really important?
That day I decided that "I don't do upset."
I have used this so many times and it always hits home. When I told my seller that story yesterday, she quickly saw that the person who had upset her so was definitely in the NOT important category.
So I urged her to give in to the desire to get all those things she wanted to say out in an email…but send it to me. And then look around at all the good things that have happened for her lately, and repeat after me: "I don't do upset."
Baltimore,Md.
That is so true, I never really got a chance to think about it. But I will try to adopt this way of thinking :-)
Thanks
Want to do a family tree?
Bryant, I see so many similarities in the way we do our Real Estate with both of us being a solo agent.
www.HomeRome.com
Baltimore,Md
Margaret,
Great strategy, thanks for visiting my blog, and leaving a comment to bring me here.
Another strategy to 'reframe' those emotional triggers that so often unnecessarily knock
us off track. I love it and will share it with the members of my coaching program. Thanks!
Margaret - wow, very powerful philosophy, both in life and in business. I need to place that right along with my philosophy of "there is not enough time left in life for bull sh*t". I think if I can put the two together.....
Mike, Now that will be a winning combination. Do you realize this post is over 3 years old...seems like yesterday.
I have memorized it and will have my entire office repeat after me...."I don't do upset."
Perfect advice for a Monday morning, Margaret.
Chris, I am upset being late (7 months) answering this comment. Opps, forgot...I don't do upset!
Very good point. How quickly and easily we forget these "wise" words when that "something" happens to us. Great Post. Thank you.
Bobbie, Almost seven years later and this post is still relevant.
Thanks for stopping by.
Cheryl, This is an ancient post but very true. Take a look at the introduction of Real Estate the Rome Way. This is how I started the book. Thinking about you.