Margaret Rome's Blog

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What Am I Interrupting?

 Interrupting

 

What am I interrupting?

That is the question when making a call to someone. If they are with a client, in a settlement, showing a house, playing with their kids, or watching Netflix, they can let me know and quickly hang up. My goal is NOT to interrupt your day. If you are occupied or don’t choose to talk, it’s an easy way out.

When asking this question, I’ve received some interesting answers. This morning I spoke with Lorrie Semler, REALTOR® in the Dallas area. Call/text 972-416-3417  Her response: I’m on the treadmill. But I will turn the speed down a bit, and she chose to continue with the call.

For those who are reluctant to initiate a call, not wanting to “bother” anyone ...the ‘What am I interrupting” question is a way to start a conversation.

Feel free to say you are busy or do not have time to chat.

Cold calling is NOT what I do!

I’m calling people I care about because I have something to share, ask a question, talk about their blog, or a comment made on mine.  I might be returning a call, giving a referral, or just calling my buyers and sellers to stay in touch.

After all, it’s only a phone call.

So no problem asking:

What am I interrupting?

 

 Margaret Rome

 

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Comment balloon 48 commentsMargaret Rome, Baltimore Maryland • January 30 2020 05:09PM

Comments

I must be doing something right! Two calls from Margaret Rome, Baltimore Maryland this month! I always enjoy chatting with you!

Posted by Lorrie Semler, REALTOR® in the Dallas area. Call/text 972-416-3417, Real Service. Real Results. Real Estate (United Real Estate) 24 days ago

That's because your comments and blogging got my attention. Thanks for taking my call! @Lorrie sem

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 24 days ago

I think staying in touch with our past clients and contacts is important.  We want to think of us synonomously with real estate.  We don't want to be dropped from memory.

Posted by Myrl Jeffcoat, Greater Sacramento Real Estate Agent (GreatWest Realty) 24 days ago

HI Matgaret, it's an excellent idea to find out if it's a good time for a person to talk.  I usually say something like - Do you have a few moments to talk?  And if they don't, that's fine.  It's all about respecting others time and that is my professional opinion

 

                                                   Featured in BananaTude

 

Posted by Anna Banana Kruchten Broker/Owner, CRB, CRS, 602-380-4886 (Phoenix Property Shoppe) 24 days ago

Myrl Jeffcoat Staying in touch with past clients, future clients and other professionals is what keeps us memorable.

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 24 days ago

Anna Banana Kruchten Broker/Owner, CRB, CRS  

"It's all about respecting others time and that is my professional opinion"  I have always tried to read between the lines and not call members who I feel are "TOO" busy to talk. My phone is always open for others to reach out and they do.

Thanks for the Bananatude feature...much appreciated!

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 24 days ago

Hi Margaret- I love it when someone calls and asks me first if they are interrupting anything. I have to remember to do that more often rather than start talking and making it awkward for the other person to say they can't talk. 

Posted by Kathy Streib, Home Stager - Palm Beach County,FL -561-914-6224 (Room Service Home Staging) 24 days ago

Margaret, there are a few times where I do ask if this is a good time to talk, but most of the time I don't even think about it.

Posted by Troy Erickson AZ Realtor (602) 295-6807, Your Chandler, Ahwatukee, and East Valley Realtor (Good Company Real Estate www.ChandlerRealEstate.weebly.com) 24 days ago

Morning Margaret.

Rarely do I contact former clients, I don't actively look for them anymore.  Back in the day I did that often.  

Posted by James Dray, Exceptional Agents, Outstanding Results (Fathom Realty) 24 days ago

Hello Margaret - that's an effective way to make an introduction when calling...

Posted by Michael Jacobs, Los Angeles Pasadena 818.516.4393 24 days ago

Kathy Streib Easy way to start a conversation...giving the other person a way out.

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 23 days ago

Troy Erickson AZ Realtor (602) 295-6807 It is a good habit to get into.

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 23 days ago

James Dray Always good to see you.

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 23 days ago

Michael Jacobs Good to see you!

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 23 days ago

Another great idea Margaret! I will use it next time I feel that "angst" over calling someone.

Posted by Margaret Goss, Chicago's North Shore & Winnetka Real Estate (Baird & Warner Real Estate) 23 days ago

Margaret Goss Hope it helps a bit with your "angst". I can't imagine you have any reservations about picking up that phone when needed.

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 23 days ago

Hi Margaret,

In reality, we are always interrupting something, aren't we?  It's a good question to ask.  Interruptions aren't always a bad thing, though... and the caller has the option to tell us whether it is or not. And, they always have the choice not to answer if it's a bad time.

Posted by Carol Williams, Retired Agent / Broker / Property Manager (Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals.) 22 days ago

Posted by Kathy Streib, Home Stager - Palm Beach County,FL -561-914-6224 (Room Service Home Staging) 22 days ago

Carol Williams Good comment and thought! We are always interrupting something...and it's not always bad!

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 22 days ago

Thank you, Kathy Streib, for including my post. I love and appreciate how you continue each week to feature so many members!

Enjoy the Super Bowl

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 22 days ago

Good morning Margaret. How did I miss this one? Thanks to Kathy's series I am only late to the party. Hope I am not interrupting. Enjoy your day!

Posted by Wayne Martin, Real Estate Broker - Retired (Wayne M Martin) 22 days ago

Good Sunday morning, Margaret.

Have a very special day and an outstanding week.

Posted by Roy Kelley (Realty Group Referrals) 22 days ago

Wayne Martin Not sure you ever miss any of my posts. And I appreciate your daily comments and support!

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 22 days ago

Roy Kelley Enjoy the day and thanks for stopping by!

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 22 days ago

I am so glad that Kathy Streib included your post in her features!  What a great question to start a conversation

Posted by Lise Howe, Assoc. Broker in DC, MD, VA and attorney in DC (Keller Williams Capital Properties) 21 days ago

Thanks Lise Howe It is an honor to be featured by Kathy Streib 

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 21 days ago

Hi Margaret:

It's a great way to start a phone conversation and shows that you respect that it might not be a good time for the other party and care enough to ask!

Jeff

Posted by Jeff Dowler, CRS, The Southern California Relocation Dude (eXp Realty of California) 21 days ago

Jeff Dowler, CRS It is an easy way to start a conversation and works better than how are you? Or Don't hang up!

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 21 days ago

I always ask, is it a good time, do you have a few minutes, etc.....Great post

Posted by Kristin Johnston - REALTOR®, Giving Back With Each Home Sold! (RE/MAX Realty Center ) 21 days ago

Thank you Kristin Johnston - REALTOR® Both good ways to start a conversation.

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 21 days ago

I get your point Margaret Rome, Baltimore Maryland ... but like Carol Williams above, I typically choose to let the recipient of the call be the decision-maker regarding the appropriateness of answering the call. 

I find so many times during the mortgage process, I simply cannot wait to place a call.  Time ... and necessity ... demand the call be made or the process does not have any chance of moving forward in the time allotted for successful conclusion.  Admittedly, this can be an uncomfortable position to be in as the caller ... and is.  And admittedly, I have to push beyond that discomfort often ...

Gene 

 
Posted by Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi, 708.921.6331 - 40+ yrs experience (NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656) 20 days ago

Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi 

Sometimes, to get the job done, you have to push past that discomfort! My question allows the recipient to talk or not.

 

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 20 days ago

That's a polite phrase to use...thanks for the tip!  I always appreciate it if a caller asks me 'is this a good time' or something like that.

Posted by Mary Hutchison, SRES, ABR, Experienced Agent in Kansas City Metro area (Better Homes and Gardens Real Estate-Kansas City Homes) 20 days ago

Mary Hutchison, SRES, ABR It is an easy way to start a conversation and I find most people like the humor. I have gotten some interesting responses when they do answer.

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 20 days ago

Hi Margaret Rome, Baltimore Maryland , that's such a great way to bring in some humor in the conversation, asking "What am I interrupting?". I like it. I will see if it will come natural to me to use it some time.

Posted by Steffy Hristova, Tempe AZ Realtor - Your Home Close to Your Work! (HomeSmart Elite Group Tempe AZ Tel: 480-966-9353) 20 days ago

I don't think I've ever used that phrase, but generally do say something along those lines. Perhaps "Am I catching you in the middle of something?" or "Is now a good time to talk?"

Posted by Marte Cliff, Your real estate writer (Marte Cliff Copywriting) 20 days ago

Life is a bowl full of interruptions - makes it far more interesting, doesn't it, Margaret?!!

Love this and it's SO true, "Cold calling is NOT what I do!

I’m calling people I care about because I have something to share, ask a question, talk about their blog, or a comment made on mine."

Posted by Debe Maxwell, CRS, The right Charlotte REALTOR! (www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310) 20 days ago

This is thinking out of the box Margaret, a great way to diffuse a phone call. Your questions disarm those on the other end by letting them direct the outcome, letting them decide. You can almost feel their immediatte sense of relief on hearing they are not obliged to talk if not convenient.  Brillant.

Posted by Kris Collis, Associate Broker, Professional Results you Expect 702-574-8102 (Smart Way America Realty) 19 days ago

Wonderful way to begin a conversation. And I also appreciate the fact that you are not long-winded. You are pleasant, concise, make friendly contact, and keep it short and sweet. You have a definite knack.

Posted by Mimi Foster, Voted Colorado Springs Best Realtor (Falcon Property Solutions) 18 days ago

Steffy Hristova Please let me know if you use it and how it works for you.

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 18 days ago

Marte Cliff This is a nice way to begin a conversation.

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 18 days ago

Debe Maxwell, CRS Always love seeing you and reading your posts and comments.

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 18 days ago

Kris Collis, Associate Broker And I think your comment is brilliant.

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 18 days ago

 

Thank you, Mimi Foster, Good to see you.

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 18 days ago

Hi Margaret, I usually asked if I am interrupting or "do you have a few minutes to talk". Although I find some callers (wanting money, selling leads, etc.) when I answer and say I am busy at this time.... continue to talk as if I've never said a word. Very aggravating!

Posted by Rebecca Gaujot, Realtor®, Lewisburg WV, the go to agent for all real estate (Vision Quest Realty) 17 days ago

Rebecca Gaujot, Realtor® Those unsolicited calls are very easy to respond with a 'no thanks' and a quick click.

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 17 days ago

This is a great way to start a conversation with someone on the phone....it shows respect for their time.

Posted by Karen Rice, Northeast PA & Lake Wallenpaupack Home Sales (Davis R. Chant, REALTORS) 16 days ago

Karen Rice It's a great way to start a conversation and it's fun.

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 15 days ago

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