Margaret Rome's Blog

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Making Time To Answer The Phone

 

 

Not too long ago a call came in asking if this was the Margaret Rome in real estate and was I still involved.

'But of course', was my answer. This gentleman in his nineties was an agent 25 years ago. He found an old magazine from 2006 with my advertising and was just calling to say hello. It was a delight chatting about the "good old days" when he dabbled in real estate.

 After about 20 minutes and at the end of our conversation, he told me he was not ready to sell his house. Saying goodbye, I wished him good luck and thanked him for remembering.

A few days later, a call came in from this man's son. He was so appreciative that I took time to talk with his dad. 

The son said Dad may not be ready to sell but he was the one looking for a new home and decided, because of that phone call, he would like for me to be his REALTOR®. 

We found the right property and the home he bought was actually for his parents. As soon as he moved them into the new place, he called me to sell Dad's old house.

You never know when an old advertisement will surface and you never know when answering a phone call, just to chat, may turn into two transactions. 

Boy do I love real estate and this is one of the reasons.

 

Margaret Rome

 

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Broker-Owner HomeRome Realty 

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Author of Real Estate the Rome Way

mrome@HomeRome.com

410.530.2400

 

 
Comment balloon 15 commentsMargaret Rome, Baltimore Maryland • August 27 2019 02:15AM

Comments

Hello Margaret - when you answer the phone I imagine your kindness and generous way has a way of making connections of all kinds possible.  Congratulations on another success story.  

Posted by Michael Jacobs, Los Angeles Pasadena 818.516.4393 about 2 months ago

Morning Margaret.

One just never knows when opportunity will knock, or in this case ring

Posted by James Dray, Exceptional Agents, Outstanding Results (Fathom Realty) about 2 months ago

Good morning, Margaret Rome, Baltimore Maryland when you "market like you mean it" those marketing pieces have a very long shelf life!!!!

Posted by Barbara Todaro, Marketing Agent for The Todaro Team (RE/MAX Executive Realty ) about 2 months ago

Good morning Margaret. You are a true master on the phone! And the shelf life of some ads are amazing. Enjoy your day!

Posted by Wayne Martin, Real Estate Broker - Retired (Wayne M Martin) about 2 months ago

Good morning Margaret Rome, Baltimore Maryland - always answer the phone and you demonstated the people don't care how much you know until they know how much you care.

Posted by Grant Schneider, Your Coach Helping You Create Successful Outcomes (Performance Development Strategies) about 2 months ago

Thank you, Michael Jacobs, For me, it is very easy to answer my phone.

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) about 2 months ago

 

Cute comment James Dray 

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) about 2 months ago

Barbara Todaro So true

... "market like you mean it" those marketing pieces have a very long shelf life!!!!

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) about 2 months ago

Wayne Martin It is so simple to pick up the phone and just talk to the caller. Enjoy your day!

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) about 2 months ago

Grant Schneider True saying... a quote from Theodore Roosevelt!

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) about 2 months ago

What a great real life story Margaret! You gave this man the simple act of kindness and listenting.....of which brought so much good to all! Bravo!

Posted by Anna Banana Kruchten - Phoenix Homes Sales, 603-380-4886 (Phoenix Property Shoppe) about 2 months ago

Anna Banana Kruchten CRB, CRS 602-380-4886 Isn't this what we all do every day? Loved Kathy Streib 's post about you and banana day!!

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) about 2 months ago

Availability is an important component for any real estate professional.  And, like you illustrate, just chatting and listening, can often bring more than just that.

Posted by Myrl Jeffcoat, Greater Sacramento Real Estate Agent (GreatWest Realty) about 2 months ago

CONGRATULATIONS Margaret, on having this blog FEATURED in the Old Farts Club group!  

Posted by Myrl Jeffcoat, Greater Sacramento Real Estate Agent (GreatWest Realty) about 2 months ago

Amazing how much time we can waste with unproductive activities and not make time to pick up the phone.  Love being featured in OFC. Thank you 

Myrl Jeffcoat 

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) about 2 months ago

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