Margaret Rome's Blog

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Screaming Obscenities Is Not A Choice.

So you got a not quite perfect offer.

It takes finesse NOT to scream when you know the client is about to blow a deal. It takes the experience to share the different ways of responding. So many emotions while in the actual process of buying or selling.

Of course, it is always the sellers' decision, and we are just the mouthpiece!

When an offer is received, we need to summarize the main points. Price, dates, qualifications, concessions. What are your clients' needs?

 

How your client responds is not necessarily the same words you use to deliver the message to the other agents.

 We’ve all seen a deal blow up when the client throws a mini temper tantrum and says things like — Tell them to take a hike, —that offer is insulting, —don’t even respond —I’m not going to give my house away.

 

 There’s more to this than, “the offered price.” 

 

Here is where the true professional comes in. Get all the facts on paper and discuss the offer based on these possibilities.

 

-In a perfect world

-The real world

-Different counter options

 

The first is a full price, ideal dates, as is and the perfect day to settle?

 

The second is what we have in our hands now.

 

The third is a list of several ways to respond.

 

Remember a counter is the equivalence of a NO so chose your words with caution.

Not every comment needs repeating.

 

How do you convey your seller's response to an offer?

Screaming obscenities is not a choice!

 

Margaret Rome

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Sell Your Home With Margaret Rome

Broker-Owner HomeRome Realty 

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Author of Real Estate the Rome Way

mrome@HomeRome.com

410.530.2400

 

 

Comments

I agree. If after discussing options, the clients say "tell them to take a !(!@*$& hike," that's not exactly how we should convey the message.

Posted by Kat Palmiotti, The House Kat (406-270-3667, kat@thehousekat.com, Broker, Blackstone Realty Group - brokered by eXp Realty) 11 months ago

Good morning Margaret. I laughed at your title. You are right about presenting with your best foot forward.

Posted by Sheila Anderson, The Real Estate Whisperer Who Listens 732-715-1133 (Referral Group Incorporated) 11 months ago

Thank you very much, Margaret, for sharing your experience and your advice.

Have an outstanding week.

Posted by Roy Kelley (Realty Group Referrals) 11 months ago

Your title made me giggle, but your point is extremely important. 

Posted by Lottie Kendall, Helping make your real estate dreams a reality (Compass) 11 months ago

Your title caught my eye, and you are right, we must always try to maintain composure and professionalism. Our inside voices can say whatever and however we really feel. ( Lord knows I have).

Posted by Mercedes E. Santana, NYC Multifamily Properties (Santana Property Group) 11 months ago

Kat Palmiotti Like the way you think! :)

Posted by Margaret Rome Baltimore 410-530-2400, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 11 months ago

Sheila Anderson Best foot forward. Good to see you.

Posted by Margaret Rome Baltimore 410-530-2400, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 11 months ago

Lottie Kendall Giggles are always good!

Posted by Margaret Rome Baltimore 410-530-2400, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 11 months ago

Margaret Rome, Baltimore Maryland the post reads like you had a Type A seller on your hands.  If so, good luck!

Posted by Sandy Padula and Norm Padula, JD, GRI, Presence, Persistence & Perseverance (HomeSmart Realty West & Geneva Financial, Llc.) 11 months ago

Mercedes E. Santana Our inside voices and sometimes our client's outside voices need to be contained.

Posted by Margaret Rome Baltimore 410-530-2400, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 11 months ago

 

Sandy Padula and Norm Padula, JD, GRI We've all had that Type A seller...So important to not let the buyer and buyer's agent know.

Posted by Margaret Rome Baltimore 410-530-2400, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 11 months ago

Margaret Rome, Baltimore Maryland - I am a believer it's not what you say but how you say it. Staying calm and knowing exactly what needs to be said matter of factually usually always gets better results. In this business, we find not everyone is rational and it doesn't pay for us to be irrational or take it personally. A professional always has to maintain professionalism.

Posted by Patricia Feager, MBA, CRS, GRI,MRP, Selling Homes Changing Lives (DFW FINE PROPERTIES) 11 months ago

Patricia Feager, MBA, CRS, GRI,MRP Again, your comment would make a good stand alone blog. Hope you are doing well.

Posted by Margaret Rome Baltimore 410-530-2400, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 11 months ago

Very well laid out, Margaret. Calming the seller down and making them see reason takes a lot of finesse. But it can pay off in the end.

Posted by Jane Peters, Los Angeles real estate concierge services (Home Jane Realty) 11 months ago

Hi Margaret I think I  wrote a post about this very subject not to long ago.  I always like to have a conversation with sellers as to what kind of offers some kind we receive and not to get emotional.  Strickly business. Most of the 'get it' and stay calm and thinking clearly. I can only remember one that was kind of a crazy man and I chose not to work with him ever again after it closed. Simply not worth it to me.

Posted by Anna Banana Kruchten Broker, CRB, CRS, 602-380-4886 (HomeSmart International) 11 months ago

Jane Peters Hope your birthday was a good one. I think how we present an offer is one of the most important things we do.

Posted by Margaret Rome Baltimore 410-530-2400, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 11 months ago

Anna Banana Kruchten CRB, CRS 602-380-4886 Taking the emotions out of the transaction might be one of our biggest roles. Would you be willing to link your post here in the comments? Would love to read it.

Posted by Margaret Rome Baltimore 410-530-2400, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 11 months ago

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