Margaret Rome's Blog


Wonderfully Busy But...

I have an appointment at that time.


The public does not need to know why you are too busy.


too busy


We schedule and set up appointments for the numerous tasks busy Realtors® manage daily. We put our important dates in first, many written in stone, family, personal and settlements. Then everything else fits around your "big rocks."  

 It is not necessary to let the world know your schedule. 

 WHY you are not available is NOT their concern.


When someone "needs" an immediate appointment, it may not be possible. Many times we can make it work. Sometimes it is not possible.

No matter what is on your calendar, there is a professional way to respond to their immediate needs. 


 Mark your calendar


Here are a few simple responses needing no explanation.


That is not a convenient time. How about 2 or 3?

 I am booked at that time.

I have back to back appointments this morning, would this afternoon or tomorrow morning work for you?  

12-1 pm Sunday is not possible.

Is there another time that would be convenient?


 Or just say:

 Already have an appointment at that time.


Margaret Rome

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Sell Your Home With Margaret Rome

Broker-Owner HomeRome Realty 




Author of Real Estate the Rome Way



Comment balloon 9 commentsMargaret Rome Baltimore 410-530-2400 • February 22 2019 04:47AM


Margaret you are so right, too many people do not know, that I have to cook for my sick dog, go grocery shopping, cook for Diane and manage the House when the Gardner's come, when the cleaners come and the list goes on and on... amazingly I still have seven listings that I manage to show when they want to see it:))Endre

Posted by Endre Barath, Jr., Realtor - Los Angeles Home Sales 310.486.1002 (Berkshire Hathaway HomeServices) about 1 year ago

I totally agree. If we have appointments of any kind, we are not available at that time for other activities. Since many of us do some sort of work 7 days a week, it's even more important to make sure all our family and personal commitments are also on the calendar. 

Posted by Kat Palmiotti, The House Kat (406-270-3667,, Broker, Blackstone Realty Group - brokered by eXp Realty) about 1 year ago

Bingo!  An appointment is an appointment. No explanation needed.  I like the "big rocks" analogy. There is plenty of room around the big rocks to keep balance between work and personal, isn't there Margaret?

Posted by Carol Williams, Retired Agent / Broker / Property Manager (Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals.) about 1 year ago

I like that "Big Rocks" label, Margaret.  I like to schedule more important appointments as early in the day as possible.  And, then the less pressing stuff after that!

Posted by Myrl Jeffcoat, Greater Sacramento Real Estate Agent (GreatWest Realty) about 1 year ago

Good morning Margaret. My schedule is my schedule. Let's see what is workable for both of us! Enjoy your day!

Posted by Wayne Martin, Real Estate Broker - Retired (Wayne M Martin) about 1 year ago

Good morning, Margaret Rome, Baltimore Maryland give them an alternate of choice and they usually pick one....

Posted by Barbara Todaro, Marketing Agent for The Todaro Team (RE/MAX Executive Realty ) about 1 year ago

Good morning Margaret. This is terrific. You are right, the client doesn't need to know what that appointment is.

Posted by Sheila Anderson, The Real Estate Whisperer Who Listens 732-715-1133 (Referral Group Incorporated) about 1 year ago

I drill this into the minds of new agents all the time.  I also suggest that they look at their calendar and give two options for meeting times that work for them.  If you leave it up to a client and are having them come back with conflicts for you, it would get annoying to here, "No, I'm booked then," over and over.

Posted by Chris Ann Cleland, Associate Broker, Bristow, VA (Long and Foster REALTORS®, Gainesville, VA) about 1 year ago

I'm with you, Margaret. Love the idea of big rocks first too. We do that, but I didn't have a name for it. Ha. We also keep our schedule mum - no reason to share the details. 

Posted by Debb Janes EcoBroker and Bernie Stea JD, REALTORS® in Clark County, WA (ViewHomes of Clark County - Nature As Neighbors) about 1 year ago