Margaret Rome's Blog

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Feedback After A Showing

 

 There was a post written by Gordon Crawford  about feedback 

Here was my response...

   " It's not the showing agent's responsibility to provide and help set the listed price. I do think it is common courtesy to acknowledge you were in the property and if there were any real concerns...like... the doors were left unlocked when you arrived or there was a leak and the basement has water or the dog attacked the buyer."

 

And  I thought of a few more that I might use...

-Thank you for allowing us to show this property. It is not the right home for this buyer but I will keep it in mind for the future."

-"This home was just about perfect but was too long a commute from the buyer's job."

- Thanks for allowing me to show your very special property but without Internet service, this will not work for this buyer."

-Thanks for making the showing so easy, buyers are thinking about this home but with their small children, they have a concern about the backyard access to the busy street.

-This home needs more work than this buyer is willing to do. I appreciate you allowing me to show on such short notice. 

 

These responses allow the listing agent to know you kept the appointment and whether your buyer has any interest.

 

 

 

 

 Professional feedback

 

Check out this post about professional feedback.

 

 

Here is my all time favorite feedback 

'We've just emailed you a contract offer and I look forward to working with you.'

 

 

But I do enjoy this kind of professional and personal feedback.

 

How do you give feedback?

 

 Margaret Rome

 

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Broker-Owner HomeRome Realty 

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Author of Real Estate the Rome Way

mrome@HomeRome.com

410.530.2400

 

 
Comment balloon 18 commentsMargaret Rome, Baltimore Maryland • August 26 2018 01:58PM

Comments

Margaret Rome, Baltimore Maryland .  Providing feedback on a showing is a courtesy evey Broker should do.  Thanks for your ideas.

Posted by Lynnea Miller, Premier Real Estate Service in Central Oregon (Bend Premier Real Estate) 9 months ago

Lynnea Miller That's the fastest comment ever...3 minutes.

It is a courtesy that not everyone does.

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 9 months ago

I ask for feedback from agents who show because I never know really what a buyer might say. All of them are different. I have a listing in which almost every single buyer who came through that listing said how much they hated the sunroom. With a passion. This was very helpful information because it explained why the home was not selling. And the sellers, after being told the same thing again and again finally understood.

And then we found that one lone buyer who loves the sunroom. LOL.

Posted by Elizabeth Weintraub Sacramento Realtor Top 1%, Put 40 years of experience to work for you (RE/MAX Gold) 9 months ago

Elizabeth Weintraub Sacramento Real Estate Agent, Top 1% of Lyon Agents I remember the agents telling me the house would not sell with the purple and gold designer paint job. And then a buyer walked in, loved the house, loved the color purple, asked for the decorator's name... Oh.. and they bought the home!

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 9 months ago

Elizabeth Weintraub Sacramento Real Estate Agent, Top 1% of Lyon Agents With all my unique properties...the trick is finding them!

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 9 months ago

Margaret I do my best to provide feedback on showings. It's pretty simple really as everything is automated.  I'd say about half of the agents here leave feedback on our listings. And honestly it doesn't bother me when they don't. Some sellers want it everytime but they understand not all will take the time.

Posted by Anna Banana Kruchten CRB, CRS 602-380-4886, Arizona's Top Banana! (Phoenix Property Shoppe) 9 months ago

And oh yes - the best feedback is a good offer!

Posted by Anna Banana Kruchten CRB, CRS 602-380-4886, Arizona's Top Banana! (Phoenix Property Shoppe) 9 months ago

Anna Banana Kruchten CRB, CRS 602-380-4886  Having good contact with your sellers is the best feedback. And the best feedback is an offer.

So good to see you.

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 9 months ago

Good thoughts here. When I was an agent very few ever gave feedback, but then I guess I didn't ask for it, either. I agree that it is a courtesy to let the listing agent know that you actually did show the house.

Posted by Marte Cliff, Your real estate writer (Marte Cliff Copywriting) 9 months ago

Hi Margaret,
I didn't automatically give feedback on all showing unless specifically asked for it.  Then I always did. 

Posted by Carol Williams, Retired Agent / Broker / Property Manager (Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals.) 9 months ago

I make many  of the same comments as you your out lined.

Posted by William Feela, Realtor, Whispering Pines Realty 651-674-5999 No. (WHISPERING PINES REALTY) 9 months ago

I provide feedback when a listing agent requests it.  And, I appreciate feedback given on listings I have.  Ultimately, I think comments can help get a home sold.

Posted by Myrl Jeffcoat, Greater Sacramento Real Estate Agent (GreatWest Realty) 9 months ago

CONGRATULATIONS Margaret, on having this blog FEATURED in the Old Farts Club group!  

Posted by Myrl Jeffcoat, Greater Sacramento Real Estate Agent (GreatWest Realty) 9 months ago

Myrl Jeffcoat Comments can be helpful. Thanks for the feature in OFC group!

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 9 months ago

I'm always happy to give feedback.  And if there is something of concern the agent should know, state it.  Today was a perfect example.  Showed a listing over the weekend that had some moisture in the wood shingles.  Let them know the gutters may need cleaning based on where the water damage is located.

Posted by Chris Ann Cleland, Associate Broker, Bristow, VA (Long and Foster REALTORS®, Gainesville, VA) 9 months ago

Sure hope the other agent appreciated your feedback Chris Ann Cleland 

Posted by Margaret Rome, Baltimore Maryland, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) 9 months ago

Feedback is great when it’s constructive that way and can build you up a little better and give you some new ideas and a new fresh perspective. I’ve always liked that.

Posted by Laura Cerrano, Certified Feng Shui Expert, Speaker & Researcher (Feng Shui Manhattan Long Island) 9 months ago

Sometimes they appreciate you but you don’t have any control over whether they do. Good luck, Chris Ann Cleland

Posted by Laura Cerrano, Certified Feng Shui Expert, Speaker & Researcher (Feng Shui Manhattan Long Island) 9 months ago

Participate