When I took the Wickman course many years ago and something went wrong, I remember Floyd's words.
“Hot Dog! Everything’s normal!”
.. everything from a canceled deal to difficult client...
Why? Because it helps focus on the big picture...it is the key to staying on track.
Most days have at least one challenge. How you handle it will decide your success or failure in that moment – and in your career.
Today was one of those days.
Without going into details, I had callers on the line for my live radio show but due to a technical glitch, I could not get to them.
I also had two Realtors® visiting in the studio just to observe but neither of them wanted to talk on the show.
The switchboard lines were lit up indicating numerous callers.
Improvising, apologizing and a bit of agonizing...can you relate when things don't go 'exactly' according to plans.
Finally one of the callers started texting me questions which I addressed. Eventually I was able to answer some of the callers.
Not my finest hour for sure.
Try doing an hour talk radio show only you can't get to the callers.
Remember I don't do upset.
And I had to continue being pleasant 'cause I was live on the air.
This is real life, real radio and real estate.