Margaret Rome's Blog


It's Okay Not To Win Them All


Recently went on a listing appointment and loved both the house and the sellers.

My criteria  for taking on a new client is honesty, integrity and follow through.

This was my kind of unique home and I would  have been proud to represent this couple.

In my research, I asked about their former agent who sold them the house. They were upfront and told me they had a meeting lined up. I told them if I had sold them the house, I would have wanted the opportunity to work with them again.

They followed through by calling me after that meeting. 

Yes.. you guessed it. I did not get the listing. They said it was a hard decision,  but they felt the need to be loyal to their earlier agent. 

Their choice impressed me.

As much as I wanted to represent this house and this seller...I have a great deal of respect for their decision. I wished them the best for a quick sale and smooth settlement so they can move forward with their plans and locate near the grandchildren.

You don't win them all and it's Okay!



Margaret Rome 410-530-2400

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Broker-Owner HomeRome Realty 




Author of Real Estate the Rome Way





It is good that they are in good hands Margaret, perhaps you will bring the buyer for this home.

Posted by Bob Crane, Forestland Experts! 715-204-9671 (Woodland Management Service / Woodland Real Estate, Keller Williams Fox Cities) about 3 years ago

I love it when clients are loyal to their previous agents, on a side note I do not understand why they even go out to test the market if they trusted the agent before? but what do I know, Endre

Posted by Endre Barath, Jr., Realtor - Los Angeles Home Sales 310.486.1002 (Berkshire Hathaway HomeServices) about 3 years ago

You're right, Margaret.  It's alright if we don't win them all!

Posted by Myrl Jeffcoat, Greater Sacramento Real Estate Agent (GreatWest Realty) about 3 years ago

It is okay not to win them all, as your example clearly points out!

Posted by Kat Palmiotti, The House Kat (406-270-3667,, Broker, Blackstone Realty Group - brokered by eXp Realty) about 3 years ago

Good morning Margaret Rome, Baltimore Maryland ,

You are so don't always win them all and it is okay. Sometimes you make the decision not to take a listing because your not a good fit.

Posted by Dorie Dillard CRS GRI ABR, Serving Buyers & Sellers in NW Austin Real Estate (Coldwell Banker United Realtors® ~ 512.750.6899) about 3 years ago

Margaret, I have respect for any potential client that actually extends the courtesy of letting me know I didn't get hired.  Too many just go silent and you find out via MLS who they actually hired.

Posted by Liz and Bill Spear, RE/MAX Elite Warren County OH (Cincinnati/Dayton) (RE/MAX Elite 513.520.5305 about 3 years ago

I lost one last week.  The seller was very complimentary when he wrote me back to tell me it came down to me and one other gal, out of the three he had interviewed.  He chose her because she had twenty years appraisal experience. Couldn't argue with that and thanked him for letting me know.  So many never let you know.

Posted by Chris Ann Cleland, Associate Broker, Bristow, VA (Long and Foster REALTORS®, Gainesville, VA) about 3 years ago

I lost one house because the price they wanted I didn't think was realistic. They went with another agent who I respect a lot who got the house sold. He believed in it and I didn't. Correct choice by the seller and I didn't feel badly about it.

Posted by Joe Pryor, REALTOR® - Oklahoma Investment Properties (The Virtual Real Estate Team) about 3 years ago

Margaret,  A loyal client is priceless.  I am blessed to have many of them. I've had a few defectors who fell for the discounting agent offering their commission. 

Posted by Kathleen Daniels, San Jose Homes for Sale-Probate & Trust Specialist (KD Realty - 408.972.1822) about 3 years ago

Margaret I have many loyal clients and I'd be surprised if they didn't call me so I totally agree with you on this one. I respect loyalty and I  also give my loyalty to other business people that do an excellent job and stay in touch.

Posted by Anna Banana Kruchten Arizona's Top Banana!, 602-380-4886 (HomeSmart Real Estate BR030809000) about 3 years ago

Hi Margaret - It's hard to feel bad about that kind of loyalty, since that's exactly what we want from our clients, and it's what we return to them as well.

Posted by Dick Greenberg, Northern Colorado Residential Real Estate (New Paradigm Partners LLC) about 3 years ago

Dick Greenberg This was one I was very proud not to get. Loyalty is to be respected and encouraged.

Posted by Margaret Rome Baltimore 410-530-2400, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) about 3 years ago

My thoughts would have been identical to yours.  Another point for me I have learned that it's alright that I can't win them all..I am okay with me not accepting a client or a client not accepting me for whatever the reason.  I think based on their decision of this sellers is they operated with integrity and honesty.  God forbid something goes wrong, you will be the first to call or they may even refer others to you..Love the blog..

Posted by Dr. Karen Lewis, Broker 954-2489149, No Compromise When it Comes to Our Clients! (K1 Realty Group) about 3 years ago

Then why wouldn't they start with their agent? Why lining up agents and later impress you with their loyalty?

Doesn't see they really are loyal after all

Posted by Jon Zolsky, Daytona Beach, FL, Buy Daytona condos for heavenly good prices (Daytona Condo Realty, 386-405-4408) about 3 years ago

Jon Zolsky, Daytona Beach, FL  Hmmm...had not thought of that. I failed to ask if they were interviewing other agents. I do like to be the last.

Posted by Margaret Rome Baltimore 410-530-2400, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) about 3 years ago

Well, they meet with you BEFORE they even met with their agent. Just saying :)

Posted by Jon Zolsky, Daytona Beach, FL, Buy Daytona condos for heavenly good prices (Daytona Condo Realty, 386-405-4408) about 3 years ago