This week I spent some time on the phone with a potential client. The initial contact started via email asking questions about some of my properties. Whatever the question...I just gave answers.
I did not ask or expect this person to give me any information. There were a few more emails, a few more questions and a few more answers.
And then I received a phone call from this same potential buyer. Again asking a few follow up questions and reminding me that we had been in touch through email.
Again I gave answers and discussed the properties. This potential buyer opened up and shared the particular needs. They were personal and I let this buyer know that whatever was said would remain confidential.
The message I wanted to convey...
If my help is needed, I'm available.
Today I received this email.
''Thank you again for your knowledge and more importantly, your kindness. Wish I would have bought my last few properties from you. Any future acquisitions I will.''
I think my message was well received