Margaret Rome's Blog

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Taking responsibility As A Listing agent.

Real estate is a commitment and comes with responsibility.

 

 

It's My Responsibility

 

 As a listing broker

I have been told that I should not make my own appointments that I should not show my own properties.

When I take a listing  I also take on the responsibility of that listing.

By limiting the amount of listings I take, I am able to give this kind of service.

I continue to  make my own appointments, I do show my own listings and I do keep my sellers informed.

 

  If my property has a lockbox it's still my responsibility to make  sure the house is secured after any showings.

 

Its easy to blame the agents who didn't turn off lights, who may have changed the thermostat  and who may have left the doors open and unlocked.

Realtors® who show homes should leave the house as they found it and make sure it is secure before leaving.

 

But...it's  still my listing.

It's still my responsibility.  

When reading a post like Realtors® don't read...

I am even more sure that I will continue to do

Real Estate the Rome way. 

 

 

Real Estate The Rome Way

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Sell Your Home With Margaret Rome

Broker-Owner HomeRome Realty 

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Author of Real Estate the Rome Way

mrome@HomeRome.com

410.530.2400

 

 

Comments

Agreed.  The responsibility ultimately falls on the shoulders of the listing agent.  So when lights are left on, doors left unlocked or the property is left unsecured, the seller has every reason to be mad at the listing agent.  It doesn't matter that the other agent is the one that made the error in judgment.  I have contacted buyer agents for feedback and discussed their error as a reminder that we all have someone to answer to, in my case the seller.  I had one buyer's agent that did not lock the back door email me an apology to forward to the seller that was extremely upset with me.  It softened the seller's heart, but I would hope that the agent that forgot to secure the property learned as much as I did.  I now talk to my sellers about the fact that lights will be left on sometimes.  Agents are not always sure what to do, especially on evening showings.  Thank you for the post.

Posted by Karen Feltman, Relocation Specialist in Cedar Rapids, Iowa (Cedar Rapids/Iowa City, IA KW Legacy Group) over 3 years ago

You definitely seem to do things right. This is even more important on a vacant listing. 

Posted by Mimi Foster, Voted Colorado Springs Best Realtor (Falcon Property Solutions) over 3 years ago

Good for you!  I believe that quality always wins out over quantity and it is important to provide the best service possible!

Posted by Brian England, MBA, GRI, REALTOR® Real Estate in East Valley AZ (Arizona Focus Realty) over 3 years ago

I don't disagree... the ultimate responsibility belongs to me, the listing agent.  That doesn't mean I can't be "peeved" that buyer's agents aren't respecting my listing.

Posted by Alan May, Helping you find your way home. (Jameson Sotheby's International Realty) over 3 years ago

Alan May Peeved is an understatement when doors are left open, thermostats are changed and things are left in disarray. I just had it happen on the only house I have on lockbox...door was open...thermastate was turned to HEAT. It's in the 90s here. Thanks for returning my call today.

Posted by Margaret Rome Baltimore 410-530-2400, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) over 3 years ago

Karen Feltman I prepare my sellers and ask them to check all their doors and windows after each showings. When calling most agents, they really are apologetic and that I appreciate.

Posted by Margaret Rome Baltimore 410-530-2400, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) over 3 years ago

Good morning Margaret.  I'm sure you've seen those agents who blame people that don't exist when something goes wrong.  Belly up and take responsibility.  It's your listing and you are responsible regardless.

Posted by James Dray, Exceptional Agents, Outstanding Results (Fathom Realty) over 3 years ago

This is very good reading for listing agents who have forgotten the element of service.

Posted by Roy Kelley (Realty Group Referrals) over 3 years ago

And that's what makes you the consummate professional you are Margaret Rome, Baltimore Maryland .  I had one listing agent that had never seen their own listing! 

Posted by Elyse Berman, PA, Boca Raton FL (561) 716-7824 CRS, ABR, GRI,ePR (Best Connections Realty, Inc.) over 3 years ago

Elyse Berman Now that is frustrating! Always good to see you.

Posted by Margaret Rome Baltimore 410-530-2400, Sell Your Home With Margaret Rome ( HomeRome Realty 410-530-2400) over 3 years ago

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