Margaret Rome's Blog

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You can't afford NOT to use me!

Let me tell you about my second transaction many years ago.

FSBO SignA friend of mine had a small home she needed to sell and had already tried the do-it-yourself route. She ran ads in the paper and put up flyers in her neighborhood, but no one had been to look at it. This was back in the dark ages before the internet and websites changed the world of real estate, so her choices for getting the word out were limited.

My friend, who knew I just started in real estate said..." that she would like to use me but there was no way she could afford the commission. She needed every penny."  My reaction: "You can't afford NOT to use me"

It took some convincing before I was able to show the net "in her pocket" amount. She trusted me and she agreed.

Key in doorWhere I got the chutzpah back then, on only my second listing, I don't know, but I priced the property above what she was asking on her own. I knew what her bottom line was and I added the fees and closing costs. I did flyers and print advertising and of course the MLS. And after only a couple of showings, we had a full-price contract!

And today, it still works. Not long ago I listed a condo that the owner had tried to sell by himself...but couldn't. He thought I was crazy for increasing the price by almost 20%, was sure no one would even look at it. You know what happened. Yep, full price contract, 30-day settlement.

When talking with a seller, whether they've tried to sell on their own or not, I always ask one important question. "You tell me what you need from the sale, your bottom line; if I can get that for you, what difference does my commission make?" The answer is, of course, that the commission is not really the issue. What matters is that the sellers receive the payout they want and need.

One of the nicest results is that these sellers - who were skeptical to begin with, want their friends and family to use me. And many times they also  become my friends.

You can't afford NOT to use me!

http://www.homerome.com/

Baltimore,Md

 

 

Comments

Great Post Margaret, I really enjoyed it. I am going to have to remember that. Mahalo~ 
Posted by Trevella over 5 years ago
Very good point and more people should adopt that philosophy.  Better yet, prove that the client is, like you have.
Posted by Robert Ashby Photography over 5 years ago

Margaret, I also, always get he sellers to concentrate on the bottom line, whether listing or negotiating an offer. Nothing else matters. It really does make things easier.

Hope you are doing well:)

Posted by Bryant Tutas-Tutas Towne Realty, Inc over 5 years ago

Margaret great points we set our own value to our customers by giving the best advice!  Good points hope your husband is doing well.

 

Posted by Teri Isner GRI, CRS, CIPS (Keller Williams Celebration) over 5 years ago
That makes perfect sense - and is an easy sell to the client.
Posted by Tony Marriott, Associate Broker, REALTORĀ® (Haven Express @ Keller Williams Arizona Realty) over 5 years ago
Great Post Margaret.  Bottom line is service. I think my husband and I have stayed friendly with all our past clients. Now we're working with the second generation...makes me feel old but valued and trusted at the same time!
Posted by Monika McGillicuddy Southern NH & the Seacoast Area (Prudential Verani Realty/Hampstead) over 5 years ago
I'll second that - always useful to review.
Posted by Suzanne Marriott, Associate Broker, CLHMS, e-PRO (Keller Williams Arizona Realty) over 5 years ago

This is the type of client that brings repeat business and refers friends and family!

 

Posted by Michele Connors, Broker in Charge (Coldwell Banker First Realty Morehead City) over 5 years ago
That is a good point, a lot of seller under price their house.
Posted by Rob Wills (Gilpin Realty Inc.) over 5 years ago
Your experience, connections and skill add to the assurance you give your sellers that your service will be to their gain.  It may have been Chutpah that first time, but not very much longer and the sellers know it.
Posted by JudyAnn Lorenz, Virtual Assistant (Bar JD Communications) over 5 years ago
Your friend needs to write you a satisfied customer review and toot your horn very loudly.  You deserve to be recommended for a job well done.
Posted by Vicky Poe, Realtor/ Auctioneer (First Realty) over 5 years ago
More money and less hassle....the reasons to use a realtor. Great job. The same thing happened to Jacqui. She took a listing from a fsbo, raised the price by over $30k and had it sold within two months at full price. -Charles
Posted by Jacqulyn Richey - Las Vegas Real Estate (Prominent Realty Group) over 5 years ago
True chutzpah!  A real winner.  Margaret, you inspire us!
Posted by Chris Tesch College Station, Texas Real Estate (RE/MAX Bryan College Station) over 5 years ago
Great Information - Thank You!
Posted by Sabine Pyrchalla over 5 years ago

I loved the way you used the word Chutzpah, and it seems like everybody understood...Are we going now for Hebrew lessons? ...LOL. And yet you have a good point right there. Shabat Shalom.

Eli   www.AbsoluteFloridaMortgage.com

Posted by Eli Magen (New World Mortgages,(Mortgage Company)) over 5 years ago

Margaret, 

The objection is almost always the very reason they NEED us, isn't it?

Seller: "I can't afford to pay the commission"
Agent: "Then you can't afford to make any mistakes.  You can't afford to do this on your own"

Posted by Carol Williams Wenatchee Real Estate (Vision Real Estate) over 5 years ago

I'm trying to get a FSBO to list with me right now and after reading this I might try your way and go for the glory!! Thank you Margaret

Posted by Ryan Windsor (RE/MAX Crest Realty (Westside)) over 5 years ago
Though I don't dwell on what the client needs to net out of the sale, I do explain the difference between the cost of the commission and the value of a larger bottom line.  You can't afford not to consider that.
Posted by Sharon Simms St Pete FL - CRS CIPS CLHMS RSPS (ALVA International, Inc.) over 5 years ago
I have worked with a few FSBO's infact this week i have a series of posts on my blog done by a FSBO. - - Even though that was ground breaking, active rain did not notice - - Often I find that what people need as a bottom line and the actual value of the property are unrelated, like the nice folks that have there 290K home listd for 339K because theyneed that much to pay off all of the home equity loans.  I would love to know how you do it.
Posted by Teresa Boardman (Saint Paul Home Realty) over 5 years ago

WOW a gold star and 20 comments! You guys know how to make my day. :-)

Some great comments from:

Trevella,great name.

Byant:you always get IT.

Teri, I value you also and thanks for asking.

Tony, it makes sense.

Monika Mcgillicuddy,ooh I love that name. Friendships are formed through out our careers.

Thanks, Suzanne, Michelle,Sabine and Rob.C

Judyann,Eli and Chris, I am still using that  Chutzpah every day.

Vicky, as my friend, I get lots of wonderful notes and referrals,from her.

Jaccqui, it does work!

Caron,Carol,Sharon and Ryan, I like all  of your comments. Can't afford to make any mistakes. Ryan let me know if you get the FSBO. Sharon,you can never explain too much.Caron, it is a good line!

Theresa,If they don't have enough "wiggle" room to pay a commission they may not be able to afford to sell their house. Please feel free to call me if you would like to discuss.
Thanks for your comments and I think that is pretty special that your buyer is writing a blog. Good job and creative use of AR.
I wrote you off line with my cell phone number.

www.homerome.com

 

Posted by HomeRome Realty Author:Real Estate the Rome Way 410-530-2400 over 5 years ago

"The Lovely Queen Margaret"

I get it too. I am just late because AR was going in and out of space yesterday. Lord. Just a thought...I know I can't afford not to use you. LOL. Hope all is well. BTW...Thanks for all your help and support...

TLW "The Lovely Wife"...Say Hi to Hubby...ROAR!

Posted by "The Lovely Wife" (Broker Bryant's Wife) The One And Only TLW. (President-Tutas Towne Realty, Inc.) over 5 years ago

TLW, I know YOU get it! Thanks for your support this past week. I still can't figure out how you can keep up with all the comments. It is not humanly possible. You are a tough act to follow.

 

Posted by HomeRome Realty Author:Real Estate the Rome Way 410-530-2400 over 5 years ago
You sound like you would be great to work with. I think that snyone who would go to court themselves or who would do their own surgery would probobly do well selling their own home. For the rest of us we use professionals.
Posted by Christine Adler (Adler Realty) over 5 years ago

In making the statement, "You can't afford not to use me" we make the statement that we believe in ourselves and our capabilities.  I know there is probably only 1 person in all the world that would be interested enough to be motivated to buy a certain listing of mine but I took the listing because I believe I will be the one to be able to find that buyer.

If we don't believe in ourselves, the consumers out there won't believe in us either.  Great blog, Margaret!

Posted by Lawrence Kansas Real Estate Rob Lang CRS, GRI, ABR, ePro, REALTORĀ® (At Home Kansas / www.AskRobLang.com) over 5 years ago

Rob, Thanks for your comments; we do need to believe in ourselves first.

Christine, I would love to work with you and as a former R.N. your point is well taken.

Here is another post that is on this same topic. Take a look

Real estate commissions - you get what you pay for!

 

Posted by HomeRome Realty Author:Real Estate the Rome Way 410-530-2400 over 5 years ago
Positive attitude and confidence will always help convince a client!
Posted by Adam Tarr PC ABR,CDPE,RSPS,ePro, Assoc. Broker (Citywide Real Estate and Investments) over 5 years ago

Margaraet.... you are absoultely correct in making that statement.  I use it often when helping my clients with their financing....  they need to hear certain things and they need to focus on the bottom line. For some reason, some of the general public has this opinion that we charge to much when they see our fees. But don't truly understand how this business works.

 

Posted by Jeff Belonger-The FHA Expert - FHA Loans - FHA mortgages - USDA loans - VA Loans ( Social Media - Infinity Home Mortgage Company, Inc) over 5 years ago
Your system never fails good job.
Posted by Eddy Martinez (Nationwide Funding Group) over 5 years ago

I like your approach.

earlier this year had two listing appointments on the same day.  Both clients did basically the same thing to me and they did not know each other.

Both of them had the estimated commission from me and two of the discount agents in the area.  They said you are asking a lot of money.  My response:  I am the most expensive in the area and I will make you money.

I got both listings and have received referrals from both clients.  What we charge is not important.  What value do we bring is.

 

Posted by Randy L. Prothero - Hawaii REALTORĀ® (808) 384-5645 (Century 21 Liberty Homes ) over 5 years ago

Jeff, Adam and Eddy, thanks for your comments.

Randy, when I am asked about my commission, I sometimes reply: "I can almost guarantee that I will be the very highest in this area, in this state and maybe even in the country."               Adam , you have to be positive and quite confident to say that.

Here is another post that is on this same topic. Take a look Real estate commissions - you get what you pay for!

 

Posted by HomeRome Realty Author:Real Estate the Rome Way 410-530-2400 over 5 years ago
With that kind of confidence who wouldn't hire you? 
Posted by Steve Tesch (Chris Tesch & Company) over 5 years ago
Great blog and information...Keep up the great attitude.
Posted by Leo Namiot, Connecticut Mortgages CT First Time Home Buyers, USDA, FHA, VA (www.LeoLends.com: CT Low Rate Mortgages) over 5 years ago
If I were still doing Real Estate full time...I would say that you my dear are the one who has a tough act to follow...Talk to you soon. TLW...ROAR!
Posted by "The Lovely Wife" (Broker Bryant's Wife) The One And Only TLW. (President-Tutas Towne Realty, Inc.) over 5 years ago
It's great to know that everyone has a start somewhere.  It sounds like you've brought the tools you used a long time ago forward with you over the years.  Great job!
Posted by Tracy Santrock-Cary NC Realtor (Fonville Morisey/Santrock Realty Group, Inc. ) over 5 years ago

Steve, Leo and TLW, thanks for the comments.

TLW "If you ain't the lead dog, the scenery never changes."

Tracy, I think we all bring our tools from our past and make use of them in this wonderful real estate business. You can see this by reading so many of the AR blogs and how diverse our backgrounds are.

 

Posted by HomeRome Realty Author:Real Estate the Rome Way 410-530-2400 over 5 years ago
I liked that one...Pretty slick...TLW...ROAR!
Posted by "The Lovely Wife" (Broker Bryant's Wife) The One And Only TLW. (President-Tutas Towne Realty, Inc.) over 5 years ago

TLW,Someone gave me a small plaque for my desk, with that saying, when I first got into the business. There are some very graffic photos depicting that phrase. I have a feeling you will find one.

www.homerome.com

Baltimore,Md

 

Posted by HomeRome Realty Author:Real Estate the Rome Way 410-530-2400 over 5 years ago
You know I have looked...And could not find much...:0)...TLW...ROAR!
Posted by "The Lovely Wife" (Broker Bryant's Wife) The One And Only TLW. (President-Tutas Towne Realty, Inc.) over 5 years ago

Here is the quote:
Life is like a dogsled team. If you ain't the lead dog, the scenery never changes.
- Lewis Grizzard

I will look for a picture for you.

Posted by HomeRome Realty Author:Real Estate the Rome Way 410-530-2400 over 5 years ago
I found him. The guy with glasses?...TLW...ROAR!
Posted by "The Lovely Wife" (Broker Bryant's Wife) The One And Only TLW. (President-Tutas Towne Realty, Inc.) over 5 years ago
this is the beauty of being gone form AR for a few weeks and coming back.. finding gems like this post.
Posted by Jay Thompson (Thompson's Realty) over 5 years ago

Thanks Jay and Francy! Good luck with your marathon post.

 

Posted by HomeRome Realty Author:Real Estate the Rome Way 410-530-2400 over 5 years ago

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