It's usually me, the REALTOR® reassuring everyone during a transaction.
Here's an example of a buyer stepping up, reaching out to reassure both the seller and me.
Note from my buyer to me:
Hi Margaret. Hope you’re staying in and safe. What a trip this has been!
Wanted you to know I sent the following note to (seller) this morning. I’m sure you’ve come to the same conclusions I have, but I thought it was important to put it out there sooner rather than later. Anyway, let’s see how this plays out. But we need to remain flexible. If something happens with mortgage rates and they drop considerably, then we’ll start a clock. But since I haven’t locked in with (lender) yet, I don’t think we’re locked into May 7 yet. So let’s revisit this in a week or two and see where we are. I don’t want to put anyone at risk and since we’re all supposed to stay at home, I don’t think (sellers) can even travel up here to move out. What a mess! Anyway, let me know what you think.
Note from my buyer to the seller: